“The following plug-in has crashed: Shockwave Flash” error is usually caused by having multiple versions of incompatible Shockwave Flash plug-ins installed in Chrome. To fix this error, you need to disable the redundant copies of Flash plug-ins and make sure there is only one instance of Shockwave(Flash) plug-in is running.
I love Chrome so I use it as my main web browser on Mac, even though it takes up a lot of my RAM. When logging into Google+ or starting a YouTube video, Flash crashes reliably every time with an error message: “The Following Plug-in Has Crashed: Shockwave Flash”. Using FireFox or Safari does not produce the same error; however, having to switch browsers is a real pain.
The fix to “The Following Plug-in Has Crashed: Shockwave Flash” error is surprisingly easy
- You can see all the plug-ins installed under Chrome by typing “about:plug-ins” in the address field. The “about:plugins” command will lead you to the Chrome Plug-ins page.
- Click on the “Details” button on the top-right corner to see the details of each installed plug-in.
- Locate “Flash” plug-in and see if you have more than one copy of Shockwave Flash installed. Chrome has native support for Flash because it ships with its own Shockwave Flash plugin. If you also have downloaded and installed Flash from Adobe, you could end up having multiple copies of Shockwave Flash plugins in your Chrome; one from the Chrome itself, one installed by the Flash application you downloaded from Adobe.
- If you have more than one copy of Shockwave Flash plug-ins installed and they aren’t compatible, you would likely to see the “The Following Plug-in Has Crashed: Shockwave Flash” error. To fix it, disable the one Chrome installed, then restart Chrome. Voila, you can once again watch videos from right within Chrome. [Note: You can also choose to use the one from Adobe and disable the one that comes with Chrome. The idea is you want to make sure there is only one Shockwave Flash plug-in is active and running.]